Comments for LonSeidman.com

Comment on Hello world! by Mr WordPress

Mr WordPress — Tue, 31 Jan 2012 21:22:49 +0000

Hi, this is a comment.
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Comment on REVIEW: JVC Everio GZ-HD300 by Sbeer6er

Sbeer6er — Sat, 10 Dec 2011 18:09:00 +0000

1080i in my jvc had made it difficult almost impossible to edit video with pro equipment....

Comment on What CL&P Needs to Do Right Now by AudreyHG

AudreyHG — Fri, 04 Nov 2011 16:56:00 +0000

The depth of CL&P's disconnect is stunning. Case in point: Butler revisiting the "sorry" question during Thursday evening's news conference, to issue a second non-apology. In the morning, he clearly started to say, "I'm pro----" before judiciously self-editing. Owning up makes a difference. You are absolutely on point, Lon. This utility lacks any public affairs strategy much less disaster planning.

Comment on What CL&P Needs to Do Right Now by Anonymous

Anonymous — Fri, 04 Nov 2011 15:19:00 +0000

Excellent piece, Lon. I particularly like your point that "social media does not belong solely in the hands of PR officials." Comcast realizes this to an extent. If I tweet that I'm having a problem with my service and use the hashtag #ihatecomcast, someone from the company will tweet back , ask me about the problem and suggest a solution.

Comment on CL&P's Lack of Customer Focus Leads to Disaster by Victor

Victor — Fri, 04 Nov 2011 13:38:00 +0000

Class Action against the lawmakers and C-L&P...

Comment on What CL&P Needs to Do Right Now by Debra Levi

Debra Levi — Fri, 04 Nov 2011 12:09:00 +0000

PREPARE TO PROTECT CONNECTICUT

Comment on What CL&P Needs to Do Right Now by Chris

Chris — Thu, 03 Nov 2011 19:51:00 +0000

Lon's diagnosis and prescription are right on. The company's media operation is all about spinning the story and controlling the conversation, when what they should be doing is answering the damned questions.

Comment on What CL&P Needs to Do Right Now by Jdl

Jdl — Thu, 03 Nov 2011 18:59:00 +0000

CL&P seems to think social media and press conferences are solely to deliver self-congratulatory "safe" messages. Ones that can't be used against them in any way. Typical large-company PR plan.

Comment on CL&P's Lack of Customer Focus Leads to Disaster by Guest

Guest — Thu, 03 Nov 2011 17:54:00 +0000

what can we do?

Comment on What CL&P Needs to Do Right Now by Jeff Lebowski

Jeff Lebowski — Thu, 03 Nov 2011 16:22:00 +0000

Brilliant analysis. I notice tiny incremental steps with CL & P in how they are communicating, but it is so far short of anything acceptable people can't help but be angry.